Legal information

The online store bakay.shop and the BaKay brand are operated by:

  • Dígito Misterioso Unipessoal Lda
  • Company number (NIPC): 518058301
  • Address: Rua Celanova, 4780-734, Portugal
  • Email: geral@bakay.pt
  • Phone: +351 919 595 707

Complaints Book

The Portuguese Electronic Complaints Book is available at www.livroreclamacoes.pt.

Alternative dispute resolution

In the event of a consumer dispute, you may contact an alternative dispute resolution body such as CICAP (www.cicap.pt) or CNIACC (www.cniacc.pt).